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General Information


ACCEPTABLE FILE FORMATS: Vector art files only please (AI, PDF, or EPS). Raster or placed images (JPEG, TIF, or PS) will print rough and jagged and produce unsatisfactory  results.


-E-mail artwork to artwork@tkcups-sorgs.com. If your file is too large to e-mail, send it to us using Dropbox or your choice of file transfer options.


-When submitting artwork via email indicate your purchase order number and company name in the subject line. Within the body of the e-mail please include the sender’s full name  and contact information, the desired PMS colors, image placement, image size and any other special requests (example: typesetting or clip art).


-Convert CMYK art to spot colors (PMS #s) unless you are requesting a CMYK print job.

COLOR REGISTRATION ON PETITE LINE NAPKINS:
1/4” space between colors is required as each color will shift up to 1/8” in any direction at press. Art files submitted with different colors touching or separated less than 1/4” will be returned for an art revision.


COMMON ARTWORK ERRORS:
IMAGE SET-UP NOT INDICATED
If the imprint size/location is not indicated on the purchase order or artwork file, we will place the art at our standard (straight and center) maximum imprint area.


MISSING FONTS
Text must be saved as outlines as we may not have the font you used. Art with text not saved as outlines will be returned for a revision.


MISSING IMAGES
All images used in a file should be embedded rather than linked.


INK COLOR NOT INDICATED
If the ink PMS color is not indicated in the purchase order or artwork file, we will select our closest stock ink color. PMS matching is available for $25.00 (v).


DISCLAIMERS:
PETITE LINE: The direction of a second side imprint is not guaranteed to match the direction of the first side on Petite line coasters.


GRANDE LINE: Up to 4 colors on second side and full bleed available only on Grande Line and Digital coasters.


IMPRINT LIMITATIONS ON PETITE LINE CUPS: Cups are both a rounded and tapered surface. Printed circles may appear slightly egg shaped, squares and rectangles may appear slightly trapezoidal, and straight lines or lines of text may appear slightly bowed. Many factors can contribute to this distortion, with the size of the imprint being the most common.


PRODUCT COLOR VARIATIONS: Paper will vary slightly in degree of “Brightness Level” from lot to lot. Therefore, some lots may appear to be a brighter shade of white then others. Also, colored napkins are dyed tissue and shades or napkin color can vary from lot to lot as well. These facts are especially important to note in regard to repeat orders and/or ensembles of different products. Colored plastic items may also vary in color from lot to lot.


REGISTRATION OF REVERSES WITH 2 OR MORE COLORS
Due to our printing process we are not able to guarantee registration throughout the entire printing run when a reverse out area intersects 2 or more colors. Example of the reverse through 2 or more colors.

FONTS

All fonts must be 9 pts. or greater as smaller font sizes may fill in while printing.  Serif and script fonts, reverse type, or type on fluted cups  must be 10 pts. or greater.  Each print job’s fonts are assessed on an individual basis.  Often a slight stroke weight will be added to the font to avoid printing issues. Save all type as outlines.

SCREENS/HALFTONES AND GRADIENTS

Halftone and gradient images are made up of a series of dots rather than a continuous tone, and may appear to have jagged edges, where a solid color will have a smooth edge.  All text should be solid to prevent the appearance of jagged edges.  Dots under 10% may drop off and dots over 85% may fill in.  Halftones and gradients will be adjusted to meet press requirements. We are unable to print halftones and gradients with metallic ink.  We are unable to print screens/halftones on Linen-Esque® napkins due to the texture of the substrate.
 

LINE WEIGHTS

Thin lines under 1 pt. do not print well on our products, and will tend to ?ll in or drop off at press.  We recommend using a 1.5 pt. line weight or greater.  For reverse line work a 2 pt. line weight or greater is recommended.  In order to achieve a quality imprint we will alter line weights received under our minimum requirement if it does not compromise the overall look of the artwork.

PETITE LINE CUP IMPRINT AREA

The maximum imprint area is determined by a top width x height x bottom width.  By using the tapered imprint area the distortion is reduced.  All images are placed at maximum imprint size in the center of cup unless another placement is requested.  This does not apply to 1-color wrap imprints on applicable products.

 

INK ADHESION:

Plastic bottles, cups, and plates are sold as disposable and for one time use only. Some cups are stamped as residential top rack dishwasher safe. However, due to environmental variables beyond our control, the imprint is not guaranteed to stay on.

INK ON KRAFT OR COLORED PRODUCTS:

Please see our website www.tkcups-sorgs.com for a list of ink colors that may work on colored products.  PMS ink mix charge may apply.

STOCK INK COLORS: