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Art Guidelines

To avoid delays and Art Services fees, please submit art that falls within our Art Guidelines.





Adjustments under 15 minutes to bring art within our art guidelines or per your request will incur a charge of $16.00 applied automatically to your bill.  Includes art revisions other than entire artwork enlarged or reduced, PMS# requested on PO applied, simple line thickening, and text symbols enlarged (®, ™, ?, ©, etc.).

Services may include:

  -Typesetting (requested on PO).

  -Reducing or enlarging specific elements within the artwork (necessary to fit our guidelines or requested on PO)

  -Removing or reducing minor small details for a better imprint.

  -Recoloring beyond initial PMS# requested on PO.

  -Simple layout (requested on PO)



Adjustments over 15 minutes to bring art within our art guidelines or per your request will incur a charge of $64/hr., will require pre-approval, and may cause delays. 

Services may include:
  -Removing or reducing excessive small details

  -Redrawing artwork (converting art to vector)

  -Removing or converting effects (drop shadows, gradients, or other effects) to 100% spot color.


Quick Tips:

  • Verify art meets all Art Guidelines below
  • Convert all fonts to paths/outlines
  • Image set-up: Submit art at actual size & position on our provided templates (download available at each item listing)
  • Identify all spot (PMS#) colors including white.  Fill white ink areas with an unused spot color and indicate in art file.
  • Include full bleed if using for digital printing.


Sending Art:

EMAIL ART FILES to If your ?le is too large to e-mail, send it to us using Dropbox or your choice of file transfer options.


  -EMAIL BODY: Full name and contact information, PMS#s, image placement and size, and any other special art requests (example: typesetting or clip art).



FILE FORMATS:  Vector art files only please. Raster images will print rough and jagged and produce unsatisfactory results, and are accepted for digital imprints only (Digital printed coasters and coffee sleeves)

YES Vector Files: .ai .eps, .pdf 

NO Raster Files: .bmp .jpg .png .psd .tif,

*Please Note: Changing the file name to a vector file extension .ai, .eps, or .pdf will not change the file type or make it into a vector*



Submit artwork at actual size/position of finished product using our templates that are available for download at (see individual items). If the imprint size/location is not indicated on the purchase order or artwork file, we will place the art at our standard (straight and center) maximum imprint area.



Are undesirable as they may fill in and/or drop off at press.  This tendency varies from item-to-item and will be assessed on a per-imprint and per-item basis. Your art may be revised with art services fees applied, or returned for a revision. Please follow font size, line weight, and other guidelines below.


Any artwork submitted with small details, text, shapes, etc. that will be a concern printing will be adjusted (art fees apply) to what we will be able to print. Any overly complicated art (too many small details, text, gradients, shapes, etc.) will be sent back for revised or simplified art, or approval of $64.00 Art Services fee. If artwork can’t be adjusted to what will print well, we WON’T be able to print it.



Minimum 9 pts. font size required.  Serif and script fonts, reverse type, or type on fluted cups must be 10 pts. Or greater.  No reverse print on foam cups. Each print job’s fonts are assessed on an individual basis.  Often a slight stroke weight will be added to the font to avoid printing issues. Save all type as outlines



Save all type as outlines.  Art with text not saved as outlines will be returned for a revision. Original text may be provided on a separate layer AND moved off of artboard if future changes are expected (for example, a yearly imprint where you will be requesting us to change the date).

TEXT SYMBOLS ®, , ?, ©

Minimum .09” (approx. 10 pt). or larger. Reverse symbol imprints should be as large and bold as possible. Marks submitted smaller than .09” will be enlarged to meet our minimum.



1.5 pt. line weight or greater.  For reverse line work 2 pt. line weight or thicker. Thin lines under 1 pt. do not print well on our products, and will tend to ?ll in or drop off at press.  In order to achieve a quality imprint we will alter line weights received under our minimum requirement.


PMS/INK COLORS-Convert all CMYK art to spot colors (PMS #s) and indicate on PO unless you are requesting a CMYK print job. Include white if requesting white ink. If the PMS color is not indicated we will select our closest stock ink color. PMS matching is available for $25.00 (v).



.25” space between colors is required. Art submitted with different colors touching or separated less than .25” will be returned for an art revision.



PMS color WILL NOT appear as the PMS color requested when printed on our kraft or colored products.   Black ink, metallic silver or gold ink, or foil imprints are recommended on color napkins. Please see our website for a list of colored inks that will print well on color cups.  We will not be held responsible for unsatisfactory color match if printing color ink on color products.



Will not be accepted as these images are made up of a series of dots rather than a continuous tone and may print dotty, drop off or fill in, and have jagged edges.   Adjust halftones and gradients to 100% spot color.



Not accepted except for digitally printed coasters or coffee sleeves. Photographs will print dotty at press.  Any screen value under 10% may drop off and any value over 85% may fill in. 



All images used in a file must be embedded rather than linked.


COMPOUND PATHS: Try to avoid compound paths in your art.  Once you create a compound path, all paths act as one line and reduce our ability to manipulate individual elements where needed.


CLIPPING MASKS: Remove unnecessary clipping masks.